Khushi Application
About Client
PNB Metlife Insurance Company has a Consumer App that mostly served as a Chat Bot to service its policyholders. They intended to improve the user experience by redesigning this app. They wanted their consumers to be able to self-care using this application, with a chat bot as an added function for customer service.
Client Requirement
Our client Uniphore offered a Conversations AI solution to a large life insurance business in India, they produced a Consumer mobile App that mainly functioned as an AI-based Chat Bot for serving their policyholders. They intended to improve the user experience by redesigning this app. They wanted their consumers to be able to self-care using this application, with a chat bot as an added function for customer service. Uniphore contacted us about redesigning this app. Our team collaborated with numerous stakeholders, such as end users and service providers, to construct this application.
Client Requirements
Our client Uniphore offered a Conversations AI solution to a large life insurance business in India; they produced a Consumer mobile App that mainly functioned as an AI-based Chat Bot for serving their policyholders. They intended to improve the user experience by redesigning this app. They wanted their consumers to be able to self-care using this application, with a chat bot as an added function for customer service. Uniphore contacted us about redesigning this app. Our team collaborated with numerous stakeholders, such as end users and service providers, to construct this application.